What do you do when you are confronted with an aggressive individual? Do you have the skills to de-escalate the situation?
This course teaches the needed skills to keep a confrontation from going violent. If more people understood the techniques in this course the use of force or self defense could be minimized. This course is very interactive.
This course includes topics such as:
- Causes of Aggressive Behavior.
- The Four Stages of Violence.
- Emotional Intelligence
- Calming Techniques
- Interpreting Body Language
- Verbal Diffusion & Redirection
- Pre-Violence Techniques